Cancel request

Please fill out the following items in your inquiry form. We will contact you.
* Refer to the Q&A page first for any questions.
* Reservations can't be made using the inquiry form. Please go to the online reservations page.

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If your inquiries arrive to us during our holidays such as Saturdays, Sundays, public holidays, New Year's holidays, we will respond after the next business day.

Also, if we receive your request to cancel your reservation during our holidays, your cancellation is confirmed on the date and time the request is successfully sent.

*Please type in half-width alphanumeric.
*Please type in half-width alphanumeric.